Plan and billing

Shows your current plan, what is included, and how much of your monthly allowance you have used. From here you can upgrade, downgrade, cancel, and download past invoices.

Plan limits cover how many pieces of content HERALD can produce in a billing cycle, how many workspaces you can run, how many teammates you can invite, and which platforms you can connect.

When you hit a usage limit

If you reach your monthly allowance for content items, research reports, or image generations, an upgrade panel opens right where the action was blocked. The panel shows the specific resource you ran out of, your current usage versus the plan limit, and the recommended next plan. A single click starts checkout without leaving the page.

Structural limits (team seats, connected platforms, campaigns) show an in-app modal rather than an upgrade panel, since hitting those typically means a quick configuration change rather than a plan switch.

After cancellation

Canceling stops renewal; it does not immediately delete your account or data. Paid access continues through the end of the current billing period, then the account is downgraded. Your data remains available while you continue using the account, and you can export or delete it at any time.

If the downgraded account later shows no activity for 12 consecutive months, it enters the dormant-account deletion process. myHERALD emails the account address 30 and 7 days before deletion. Signing in before the scheduled date cancels the deletion.

Trial lifecycle emails

Trial accounts receive a small set of lifecycle emails to help you get the most out of the trial period:

• Day-one check-in. Sent within the first 24 to 72 hours after your trial starts, with tips on where to begin.
• Trial ending notice. Sent when fewer than three days remain in your trial, so you have time to upgrade before access changes.
• Post-trial note. Sent shortly after the trial ends if you have not yet upgraded, with a summary of what you built during the trial.
• Usage-limit note. If you hit a consumption limit (content, research, or images) during the trial, you receive a one-time note that month explaining what happened and how to unlock more capacity.

These emails are sent to the address on your account. Marketing emails (the check-in and post-trial note) require marketing consent at signup; the trial-ending and usage-limit notices are service communications sent regardless of marketing preference.